Gravity Speakers, LLC (“Company”,“We”, or Us”), respects your privacy and is committed to protecting it through compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.gravityspeakers.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. Company is the data controller for information processed through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Website is not intended for nor targeted towards children as defined by applicable law. We do not knowingly collect personal information from children. If you are younger than the age of consent in your jurisdiction, do not use or provide any information on this Website or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If you believe we might have any information from or about a child under the applicable age of consent, please contact us at Privacy@gravityspeakers.com and we will delete it.
For more information, see International Data Transfers
When you use the Website and provide information to Company through the Website, your information may be transferred to a destination outside your jurisdiction, including to the United States. The United States has not received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Company has executed agreements between its affiliates and subsidiaries in accordance with Article 46 of the GDPR. Company also relies on derogations for specific situations set forth in Article 49 of the GDPR in order to transfer personal information across international borders outside of Company, its affiliates, and subsidiaries. In particular, Company transfers personal information across international borders only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Company in a manner that does not outweigh your rights and freedoms.
Choices About How We Use and Disclose Your Information.
We may disclose aggregated anonymized information about our users without restriction.
When you use the Website and provide information to Company through the Website, your information may be transferred to a destination outside your jurisdiction, including to the United States. The United States has not received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Company has executed agreements between its affiliates and subsidiaries in accordance with Article 46 of the GDPR. Company also relies on derogations for specific situations set forth in Article 49 of the GDPR in order to transfer personal information across international borders outside of Company, its affiliates, and subsidiaries. In particular, Company transfers personal information across international borders only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Company in a manner that does not outweigh your rights and freedoms.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website: https://www.networkadvertising.org/.
To the extent required by law, Company provides you with (i) reasonable access to the personal information collected through the Website, and (ii) the ability to review, correct, export, and delete such personal information. Please contact us using any of the methods identified in the “Contact Information” section if you would like to exercise your individual rights and for information on any fee required to obtain copies of your personal information. We may need to obtain or confirm certain personal information in order to accommodate your request. We will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to Privacy@gravityspeakers.com or write us at: 570 El Camino Real, #150-250, Redwood City, CA 94063, Attn: General Counsel.
We use commercially reasonable measures to secure information collected through the Website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
We retain your information for as long as needed: (i) to conduct business with you; (ii) as needed for the purposes outlined in this Privacy Policy; (iii) as necessary to comply with our legal obligations, resolve disputes, and enforce any agreements.
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address provided by you or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
570 El Camino Real, #150-250, Redwood City, CA 94063, Attn: General Counsel
Email: Privacy@gravityspeakers.com
European Union: Company’s Data Protection Officer is Nausheen Razzak, and can be contacted using the information above. You can request copies of Company’s GDPR Article 46 agreements from the Data Protection Officer. Please contact the Data Protection Officer if you believe Company has processed your information in a manner inconsistent with your privacy rights. You also have the right to contact a supervisory authority if you believe Company has processed your information in a manner inconsistent with your privacy rights.
James is a versatile speaker, emcee, voice-over talent, and presentation coach for both youth and adults, known for his commanding voice and interactive style. A former All-American track star and award-winning National Sales Executive, James excels under pressure. His leadership and teamwork experience, both on the track and in corporate America, make him an invaluable asset to organizations, promoting "championship principles" for success. His sessions are inspiring and practical, encouraging a “championship mindset” and motivating people to see everyone as a customer.
Larry Bailin is a renowned marketing expert, accomplished speaker, and bestselling author. With over two decades of experience, he is known for delivering engaging and valuable presentations customized to meet the unique needs of his audience. Leveraging his expertise in digital and traditional marketing, sales, customer behavior, and future trends, Larry inspires positive change in businesses and lives. His dynamic and relatable approach has made him a sought-after speaker for global audiences across diverse industries.
Jay Baer is a business growth strategist, a customer experience and digital marketing pioneer, advisor, analyst, a popular emcee and host of large events, a New York Times bestselling author of six books, and a hall of fame for professional speaking and word-of-mouth marketing. He founded the strategy and analysis firm Convince & Convert. Jay’s entertaining and engaging programs teach companies how to turn customer experience, customer service, and marketing into their biggest business growth advantage.
Shawna Suckow, CVP, CMP, CSP, is someone who brings a unique blend of expertise and personality to the stage. With 20 years of specialized knowledge in consumer behavior, sales, and marketing, Shawna is not just an expert—she’s an inspirational business keynote speaker with a knack for comedy. Her mission is simple: to motivate, educate, and inspire every audience she has the privilege of addressing.
Karl Lillrud is a best-selling author of 6 books, two times TEDx speaker. Also, He has been honored as one of the world’s Top 50 eCommerce experts, Top 30 eCommerce influencers, Top 50 speakers on online growth and eCommerce. Karl Lillrud educates and inspires his audience on subjects related to online consumer behavior, internet-based business, e-commerce, and online strategies.
Domestic In-Person (USA):
$15,000 - $20,000*
International In-Person:
Please inquire
Virtual:
$12,000*
Other:
* Ranges are presented as a guideline only. Speaker fees vary by engagement type and are subject to change without notice. For an exact quote, please contact Gravity Speakers.
Chicago, Illinois, USA
Jeannie Walters is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, a firm that’s pioneered helping companies increase sales and customer retention through elevated customer experiences.
Trailblazing the movement from “Reactive Customer Service” to “Proactive Customer Experience,” Jeannie is considered the leading authority for improving both employee and customer relationships. A Certified Customer Experience Professional and charter member of the Customer Experience Professionals Association, Jeannie’s worked with numerous Fortune 500 companies including Orangetheory Fitness, SAP, Comcast, and JPMorgan Chase.
As a Professional Member of the National Speakers Association, Jeannie has spoken to tens of thousands of people across three continents on the power of proactivity to increase brand loyalty.
A sought-after business coach and educator, Jeannie’s partnered with MarketingProfs as a Masterclass Instructor and has had over 400,000 people go through her courses on LinkedIn Learning.
Passionate about demystifying the process for improving customer experience, Jeannie has published thousands of articles, and her insights have been featured in Forbes, The Chicago Tribune, Wall Street Journal, and many more.
“Our members asked for a speaker who could talk about improving their customers’ experiences with State Treasury offices. As luck would have it, we heard Jeannie on NPR and knew she was the one we needed for our conference. Not only was her message tailored to our public sector audience, but she brought personal experience, humor and an on-target message as our luncheon keynote. Working with her team was a joy throughout the process!”
"We found and booked Jeannie at the last minute to fill a gap that opened in our 2023 Spring Meeting. She was fantastic, passionate, and so easy to work with. Like so many trade associations, our members are challenged by their relationships with their customers and how to create powerful experiences. Jeannie clearly articulated how they can elevate these experiences and relationships through Mindset, Strategy, and Discipline. I would highly recommend Jeannie for those looking to take their 'customer experience' to the next level."
"It was a pleasure to have Jeannie Walters as a guest speaker in our virtual Q&A session. She demonstrated an hight level of expertise and knowledge on CX. Jeannie's insights were of high value to The European House - Ambrosetti workshop on “Creating a Customer-obsession Culture and Leadership”, as she provided us with strategies and tactics for improving CX. We appreciated Jeannie's professionalism, enthusiasm, and engaging presentation style.”
"I really liked how Jeannie tailored her talk to my audience and did her research with the industry to address some of the key challenges faced by Patient Experience executives specifically... It was very powerful."
“Jeannie Walters' conference was able to give the attendees to our event a more human perspective of marketing. Being the opening talk, it introduced a series of talks of truly customer oriented marketing.”
“Jeannie was very engaged with our product and brand, which made her presentation more relevant and exciting to review.”
“I appreciated Jeannie's willingness to customize her approach to meet our energy and engagement level... Her willingness to adjust her message and guide the focus of the group to the conclusions she was hoping for improved the reception of those conclusions and reduced push-back if they went against our 'normal' line of thinking.”
“Jeannie helped us understand how to define our customers, which is crucial to our organization... We were unsure how to serve our alumni population, and Jeannie stepped in to help us focus on how we would serve members at different life cycles within our organization. Since working with her, our Chicago membership has shown an uptick, and continued growth.”
“Jeannie did an outstanding job. She had done her homework and was flexible to alter the discussion to gain more insights. Lynden obtained a clear view of what customers who use multiple Lynden companies perceive. This included areas where Lynden does well and areas where Lynden needs to improve.”
“Wonderful to work with and full of forward thinking insights for shaping our future CX with practical ideas applicable today. I would highly recommend Jeannie to anyone who wants to stretch their thinking about what's possible for a game changing customer experience.”
“If you haven't heard it yet, I'll say it again: Jeannie Walters is a customer experience *GENIUS*. She's sharp, always on point, and can help anyone anywhere navigate the customer-related waters perfectly. I've been fortunate enough to work with her on several occasions, and even reveling in her brilliant TEDx talk, and she's been fantastic each and every time. I cannot recommend Jeannie highly enough!”
“Jeannie has a down to earth and in the trenches style that is refreshing in a world often analyzed from 30,000 feet. Jeannie's presentation to a large group of our clients was very well received.”
“Jeannie and the [Experience Investigators] team were always professional, efficient, and extremely insightful. They went above and beyond to learn about and understand our brand in the short time that we had to complete this project. I was impressed by how much information they could extract by being fully immersed and committed to the goals of our project. Jeannie gathered and presented the information in an objective way, which only validated all the points that she delivered. Some of them were expected, many were new to us; but all of them were very helpful.”
"Jeannie is the only social media expert I have heard that explained how to sift the wheat from the chaff, and provide practical ideas of how to use social media to drive business growth. She has a unique ability to make her presentation relevant to someone who is just starting out, and to someone who has been using social media as part of their business strategy."