Why Chris is a Strong Fit for Mimecast

• Bridges “state of the industry” with real leadership application: Chris doesn’t deliver abstract trends—he connects what’s happening (AI, operational complexity, customer expectations) to what leaders should actually do next.

• Direct relevance to restaurant & hospitality technology: His recent work with Fourth gives him a credible lens into restaurant operations, workforce challenges, and the tech ecosystem Deliverect operates within. Chris started his career opening high-end hotels in Hollywood, and his client list includes Caesars Entertainment, Arbor Lodging, and Lodging Dynamics.

• Customizable to Deliverect’s world: Chris builds his keynote around the client—incorporating trend reports, stakeholder input, and real-world challenges—ensuring the content feels highly relevant to your audience.

• Speaks to the reality your audience is navigating right now: From balancing AI adoption to managing complexity across ordering, delivery, and operations, Chris addresses the exact pressures facing restaurant and tech leaders today.

• Delivers both insight and action: Audiences walk away with clear frameworks and tools—not just inspiration—making his keynote practical for C-level leaders.

• High-energy, engaging delivery that resonates across executive audiences: Chris combines storytelling, humor, and real-world examples to keep senior audiences engaged while delivering meaningful takeaways.

• Extends impact beyond the keynote: Provides post-session resources and frameworks that allow teams to continue the conversation and apply learnings after the event.

Recommended Keynotes:

Option 1: Moments That Matter in Hospitality

The stronger choice if Deliverect wants energy in the room, emotional connection, and a keynote people remember.

The core idea is simple: people don't remember entire experiences. They remember moments. For restaurant brands trying to deliver seamless ordering, stronger loyalty, and consistency across every channel, that idea lands hard. The customer doesn't remember the system. They remember the moment the experience worked, the moment it failed, the moment someone fixed it, or the moment a brand made them feel seen.

This gives Deliverect a way to talk about growth, service, loyalty, and customer experience through a human lens rather than a product lens. It speaks to operators, franchise leaders, partners, and customers at the same time.

The audience leaves with a clearer understanding of the moments that actually shape loyalty and trust, a better way to think about customer experience beyond transactions, and more intentional leadership in high-pressure situations.

I have real hospitality credibility here. I started my career opening high-end hotels in Hollywood, and my client list includes Caesars Entertainment, Arbor Lodging, Lodging Dynamics, and Fourth, which connects directly to restaurant operations, workforce management, and back-end complexity.

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Option 2: Thriving Through Relentless Change

The stronger choice if Deliverect wants a keynote tied directly to what their audience is navigating right now.

Their customers are balancing labor, margins, convenience, personalization, digital ordering, delivery, and AI. Everyone wants simplification, but most leaders are building it inside a system that keeps getting more complicated. This keynote gives the audience a practical framework for leading through that without turning into a dry trends talk.

The audience leaves with better tools for simplifying in a high-complexity environment, more confidence around adapting without exhausting their teams, and a sharper understanding of where human leadership still matters most.

I can shape this tightly around restaurant and hospitality realities. My work with Fourth gives me a relevant bridge into restaurant technology and operational complexity, and this keynote is resonating right now because so many clients are facing the exact same challenge.

If you want a keynote people feel, lead with Moments That Matter. If you want a keynote people use, lead with Thriving Through Relentless Change.

Either way, Chris would tailor closely to Deliverect's world. He's happy to review Deliverects trend report, prep with the team, and shape the talk around the specific audience you're bringing to Barcelona.

Additional Speaking Samples: https://www.youtube.com/playlist?list=PLTb3rcuHw-qJw99VNXfi6a-ojev0KrD-Z

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Additional Videos: https://shiramiller.com/videos/

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Why Shira is the Right Fit for Deliverect

• Deep restaurant and hospitality industry experience, currently leading communications for the $3B supply chain cooperative serving Dunkin’ franchisees
• Brings C-suite credibility and real-world operational insight, not just theory
• Speaks directly to leaders navigating rapid industry change, technology disruption, and workforce challenges
• Engaging keynote style combining storytelling, research-backed insights, and practical leadership strategies
• Proven ability to inspire high-performing teams in fast-paced service industries

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Suggested Keynote

Activate the Remarkable™: Igniting Engagement, Optimism, and Performance in Times of Change

In high-pressure industries like hospitality and foodservice, leaders must inspire teams while navigating constant disruption. In this energizing keynote, Shira Miller introduces her Activate the Remarkable™ framework — a powerful leadership approach designed to help organizations move beyond burnout and disengagement toward a culture of energy, recognition, and performance.

Drawing on her experience as a C-suite leader in the restaurant supply chain ecosystem, Shira shares practical strategies leaders can implement immediately to strengthen culture, motivate teams, and unlock growth.

Audiences will learn how to:

• Reignite engagement and optimism within their teams
• Build cultures where people feel recognized and empowered
• Strengthen leadership influence during times of change
• Turn everyday moments into powerful drivers of performance

Why Jason is the Right Fit for Deliverect

• Deep restaurant and franchise leadership experience, having worked across 20+ brands and led multi-unit operations at scale  
• Former Wendy’s Franchise Business Consultant and VP of Operations at Moe’s Southwest Grill, with oversight of hundreds of locations and large-scale revenue
• Conducted 10,000+ field visits, giving him firsthand insight into operational execution and leadership challenges at the unit level
• Founder of CoachLens.ai, an AI-powered platform built specifically for restaurant and hospitality operations—bringing real, applied experience at the intersection of AI + restaurant leadership
• Delivers highly actionable, systems-driven keynotes that help leaders improve execution, develop teams, and scale operations effectively

Suggested Keynote:

Closing the Gap Between Strategy and Execution in Restaurant Operations

In the hospitality industry, the gap between leadership strategy and frontline execution can be the difference between growth and stagnation. Drawing on more than 30 years of experience across multi-unit restaurant brands, Jason Brooks helps leaders understand how to align teams, improve consistency, and drive performance at scale.

Through real-world insights from over 10,000 field visits, Jason shares practical strategies to strengthen leadership, improve accountability, and create systems that allow restaurant organizations to execute effectively across locations.

Customization for this audience:

Given Deliverect’s focus on restaurant technology and innovation, Jason can incorporate insights from his work building CoachLens.ai, an AI-powered field coaching platform, to explore how technology is enhancing leadership, training, and operational execution in modern restaurant environments.

See his additional programs.

Why Sara is a Strong Fit for Deliverect

• Direct restaurant ownership experience — understands the realities of hospitality operations firsthand
• Helps organizations close the “creativity gap” — critical for leaders navigating disruption and innovation
• High-energy, engaging speaker who creates a memorable, interactive experience for the audience
• Blends inspiration + action, ensuring takeaways extend beyond the event
• Experience across Fortune 500, startups, and entrepreneurship, making her relatable to a C-level audience
• Known for being easy to work with, highly collaborative, and customizable in her approach
• Brings a fresh, optimistic perspective that can balance a heavily male, technical audience

‍Suggested Keynotes:

The Road Less Traveled: How to Leverage AI to Guide Your Way to the Summit

When leading an organization, the path can be scary and often lonely, overwhelming, frustrating and more! Sara Frasca helps define the way leaders can leverage AI and other technologies to guide their path and create more successful outcomes…rising to the top of the mountain!

Positive Disruption: How to Lead Growth through Joyful Innovation

Learn to drive exponential creative problem-solvers within your organization who harness the positive potential of change and become your competitive advantage. Discover proven strategies to inspire teams, challenge conventional thinking, and drive sustainable growth while building a culture of innovation and resilience.

Why Kendall is the Right Fit for Deliverect

• Deep restaurant and hospitality leadership experience, having led global franchise brands including Cinnabon and Carvel
• Brings firsthand perspective as both a franchisee and franchisor, giving him unique insight into the full restaurant ecosystem  
• Former CEO, President, and COO responsible for multi-billion-dollar food brand portfolios and thousands of restaurant locations  
• Expert in restaurant operations, franchise growth, and leadership development within complex multi-unit systems
• Known for translating executive leadership experience into practical insights restaurant leaders can apply immediately

Suggested Keynote:

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Your Brand, Your Keynote (CUSTOM)

Most keynote speakers deliver one core message — valuable, but not always aligned with where a brand is in its current life cycle. While Kendall Ware has signature keynotes, he also offers a rare ability to customize his approach based on each brand’s unique situation.

Having built, led, and supported brands through every phase — from triage to stabilization to growth — Kendall knows firsthand that while a one-size-fits-all message can be effective, some brands benefit most from a message tailored to their specific stage and strategy.

He’s been on both sides of the stage: as a brand executive planning conferences and as a keynote speaker delivering them. That real-world experience enables him to quickly connect with your brand's strategy, mission, and present landscape.

Whether your organization is navigating change, celebrating momentum, or tackling critical challenges, Kendall will create a keynote that’s relevant, timely, and tailored to where your brand is today — ensuring the message resonates and drives real impact.

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The Power of FranShip®: Transforming the Franchise Relationship Through Collaboration

In this powerful keynote, Kendall Ware introduces The Power of FranShip®, a philosophy built on the belief that stronger relationships between franchisors and franchisees lead to stronger performance across the entire system.

Drawing on more than two decades of experience leading and scaling major restaurant brands, Kendall shares practical strategies for building trust, alignment, and operational consistency across franchise networks.

Through compelling stories and actionable insights, Kendall shows leaders how collaboration, communication, and shared accountability can unlock growth, profitability, and long-term brand success.‍

Audience Takeaways

• Insights from leading brands on what strengthens franchisor–franchisee relationships
• Tools to identify and fix operational gaps that create inconsistency across locations
• Strategies to align brand strategy with execution at the restaurant level
• Practical frameworks for turning collaboration into measurable business performance

Why Cortney is the Right Fit for Deliverect

• Expert in AI, immersive technology, and digital transformation, helping organizations understand how emerging tech will reshape industries
• Founder of Friends With Holograms, guiding global companies on how to deploy AI and VR for training, engagement, and customer experience  
• Experience building AI-powered avatars and immersive learning platforms for major organizations including Amazon, Walmart, and Verizon  
• Regular speaker at major global innovation conferences such as Davos, SXSW, and Mobile World Congress  
• Known for translating complex technologies like AI, XR, and spatial computing into practical insights for business leaders

Recommended Keynote:

The Future Is Right in Front of Our Eyes: Smartglasses, AI, and the Next Interface

We’re no longer moving toward the next computing era—we’re watching it arrive on our faces. Smartglasses are shifting digital experiences out of phones and laptops and into the physical world, where information doesn’t live on a screen—it lives in front of your eyes. Paired with AI, these devices won’t just display content. They’ll understand context, anticipate needs, and help us act in real time.

In this keynote, we’ll cut through the hype to understand what smartglasses really are (and what they’re not), why this moment is different from past waves of wearables, and how AI turns glasses into something far more powerful than a heads-up display. We’ll explore the real-world use cases that are scaling first—from frontline operations to customer experience to field service—along with what leaders need to get right around adoption, privacy, trust, and ROI. This is a practical roadmap for the “ambient” future: a world where computing fades into the background and your environment becomes the interface.

Audience:

• Business and organizational leaders who want to understand the strategic implications of smartglasses, AI, and spatial computing
• Innovation and digital transformation professionals tracking the next interface shift beyond mobile
• Product, UX, and engineering leaders building for new interaction models
• HR, L&D, and operations leaders exploring real-time performance support and training at scale
  

Customization Note:

This keynote will be tailored to Deliverect's specific challenges and opportunities / gearing it towards the restaurant and hospitality industry.

Why Sharon Gai is a Great Fit

• Brings a global AI and digital transformation lens, ideal for Venon’s audience of senior tech leaders
• Offers firsthand experience with enterprise-level AI deployment at Alibaba, directly aligning with the event’s tactical focus
• Delivers cross-cultural strategy and case studies that expose attendees to innovative models beyond Western markets
• Known for her clear, engaging storytelling that resonates with executive audiences navigating change
• Adds valuable perspective to a GenAI event by connecting AI with consumer behavior, digital platforms, and brand-building

Recommended Keynotes:

Future-Proofing in the Age of AI

As AI systems are able to take on longer and longer tasks that humans were originally hired to do, knowledge workers must adapt to stay relevant. But there is also a missing piece to the puzzle. There are a wealth of things that AI is bad at: being original, critical thinking, having theory of mind and many others. Knowledge workers of today must learn this sharp difference and reorient their skills for this new age. Sharon Gai, who saw the power of Gen AI in 2018 change her team at Alibaba learned this lesson early. In this energising keynote, Sharon shows how individuals and teams can build the mindset, skills, and habits that keep them relevant and future-ready in an economy shaped by automation and intelligent tools

Takeaways:

• How to upgrade your mindset to stay relevant as AI reshapes every industry.
• Daily practices that build adaptability, resilience, and creative thinking.
• How to use AI to work smarter, not harder, so your value increases over time.
• What skills matter most in an AI-powered workplace and how to develop them.
• How to future-proof your career by embracing change instead of resisting it.

Agentic Commerce 2.0: When AI Becomes Your Newest Customer

Consumers are no longer the only ones making purchase decisions; their AI agents are. In the new world of Agentic Commerce, autonomous systems discover, negotiate, and transact for us, reshaping every touchpoint between brand and buyer.

Sharon Gai, a former Alibaba executive and global commerce strategist, takes audiences deep into how agentic technologies are transforming retail as we know it. From product discovery to post-purchase loyalty, she shows how brands must evolve their storytelling, data models, and customer experience to stay visible and relevant when algorithms become the gatekeepers of choice.

Drawing parallels between China’s super-app ecosystems and Western AI-driven platforms, Sharon reveals what the future of shopping looks like — and what brands must do now to thrive in it.

Key Takeaways:

1. Meet Your New Buyer: The AI Agent
   Understand how autonomous agents interpret intent, filter products, and make purchase recommendations — often faster and more precisely than humans.
2. The End of the Funnel as We Know It
   See how the buyer journey collapses when agents shop on behalf of users, and how brands can influence decisions in a world without search.
3. Data as Brand Language
   Learn how to translate brand identity into machine-readable metadata so that AI agents “understand” your products, story, and values.
4. Loyalty in an Algorithmic World
   Explore how brand affinity and retention will shift when loyalty is driven by machine logic and contextual personalization.
5. Practical Playbook for Readiness
   • Structure product data for agentic visibility.
   • Build agent-friendly APIs and discoverability layers.
   • Use AI to co-pilot marketing and merchandising strategies.

Why Jonathan is the Right Fit for Deliverect

• Ranked the #1 Futurist in the World by Forbes, helping global organizations navigate AI, technology disruption, and rapid market change
• Former Global Futurist at HP and Futurist-in-Residence at Amazon, advising Fortune 50 companies on innovation and transformation
• Developed 350+ products generating more than $27B in revenue, including consumer innovations such as Taco Bell’s Gordita, demonstrating firsthand experience bringing new food products to market
• Helps leaders understand how AI, technological disruption, and shifting consumer expectations are reshaping industries
• Known for delivering practical frameworks that help organizations anticipate change and turn disruption into opportunity

Recommended Keynote:

AI & the Octopus Organization™: The gap between firms that adopt AI holistically and those that dabble at the edges will be the gap between survival and extinction.

The age of AI is upon us. How can your business use it to grow?

Over the next five years, the gap between companies that integrate AI and those that merely experiment with it will spell the difference between survival and extinction. The companies who are willing to embrace change, fundamentally shift mindsets, and adapt at lightning speed will dominate.

In a world of constant change, resilience is no longer enough. Organizations must evolve beyond endurance to agility—developing the capacity to sense market changes early, respond intelligently to customer needs, and adapt faster than competitors. Agility is not about moving faster; it’s about thinking faster—through decentralized intelligence, AI-augmented decisions, and empowered teams at every level.

This means rethinking the traditional hierarchical model and imagining an organization structured like an octopus. While it has a central brain for strategy and oversight, each arm has its own mini-brain—autonomous, responsive, and deeply aware of its market surroundings. A neural ring coordinates these nodes in real time, allowing the institution to make rapid, informed decisions across its entire system—often faster than the central brain could alone.

This isn't theory.  Brill has studied organizations already moving in this direction, guided dozens of transformations, and drawn on over a million workforce surveys. What he found is clear: success comes not from simply automating tasks, but from reimagining how organizations function at every level.

Outcomes and Experiences

By the end of this transformative keynote, you’ll know exactly how to:

• Understand how to redesign your organizations around adaptability, not control.
• Learn how to use AI to create autonomous SuperTeams that push creative boundaries, and make better, faster decisions.
• Cultivate the vision, values, and goals your org & team needs to leverage AI effectively.

Win the Next Five Years: Spot, Lead, Win

The future might be crazy but your business doesn’t have to be. 

Jonathan Brill helps you spot the societal, geopolitical, economic, and technological trends colliding and impacting your business. He will show you how to lead through the chaos and take action today to win the next five years.

Right now, geopolitics, economics, and AI are all colliding with social change to create chaos, and the reality is, by the time something makes news, it’s history. But this isn’t a threat—it’s an opportunity. This is your moment to spot, to lead, and to win your five year future.

Why five? One year is too short. Ten is science fiction. We can action the five-year future. It’s close enough to know a lot about AI, society, geopolitics and economics, yet it’s far enough to be able to pivot and reinvent.

It’s fine to plan just for this year, or year three—but when you get there it sure helps to have prepared. The decisions you make now will determine how well you can adapt to the changes AI will bring in the next five years.

We can already spot the outlines of tomorrow in what’s happening today. Jonathan Brill will show you why your future is changing, what you can do about it, and the small actions you can take today to win the next five years.

By the end of this transformative keynote, you’ll know exactly:

• Why your future is changing: How AI, economics, social and geopolitical trends drive the next five years.
• What you can do about it: The science-based frameworks that will create the best outcomes for your business, your family and your life.
• How to start: The small actions you can take today, this year and in the next three to win the next five years.

Why Nikki is the Right Fit for Deliverect

• Expert in AI, emerging technologies, and digital transformation, helping leaders navigate rapid technological change
• Delivers high-energy, forward-looking keynotes that inspire executives to rethink how their industries will evolve
• Brings global technology and innovation leadership experience, including leading digital strategy at a $70B investment firm
• Recognized thought leader and award-winning futurist who has delivered keynotes on five continents
• Known for translating future trends into clear, actionable insights leaders can apply today

Suggested Keynote:

Included below are Nikki’s most requested topics, which can be tailored to your event’s audience.

Journey to 2040: Leading the Future of Your Industry

Becoming Your Industry's Most Admired & Forward Thinking Company

World renowned futurist Nikki Greenberg equips leaders to proactively shape their organization’s future by navigating the major forces reshaping every industry, including AI, generational shifts, and workplace evolution. Drawing on her experience leading the digital transformation of a seventy billion dollar organization, Nikki provides practical tools and a forward thinking framework to embrace change, harness emerging technologies, and accelerate success. Delivered in her light hearted, dynamic, and entertaining style, this keynote blends inspiration, motivation, and practical insight on how to become future ready today.

Key Learning Outcomes:

• Actionable Strategies Today: Learn Nikki’s Five Step Future Ready Framework to turn bold ideas into real outcomes that create impact, build momentum, and earn genuine organizational support.
• AI & Tech Made Simple: Understand how technology is reshaping industries without the overwhelm, as Nikki simplifies complex trends and shares lessons from leading global tech strategy.
• Overcoming Barriers to Change: Learn strategies to overcome the biggest barriers to innovation, from misaligned incentives and tight resources to budget pressures and multigenerational dynamics.
• Become a Visionary Leader: Discover how visionary leaders bring bold ideas to life and learn how to spark inspiration, shape a future-ready culture, and step confidently into what comes next.

Additional Relevant Topic:

Robots and Restaurant Tech: Serving Up the Next Era of Dining

Nikki Greenberg takes you inside the future of dining, where AI, robotics, and spatial computing are redefining how restaurants operate and create standout experiences. Through global examples, she reveals how industry leaders are innovating to stay ahead.

You’ll leave with practical strategies to future-proof your role – whether you’re leading a team or shaping an organization in this rapidly evolving space.